A working prototype — for Stetson

After-hours maintenance calls shouldn't cost you a tenant.

Three AI builds, shaped specifically around how Stetson Property Management runs today.

Prepared specifically for Stetson Property Management. Nothing on this page is templated.

Why we're reaching out

What an AI build could look like for Stetson Property Management.

We looked at how property managers in your size class lose hours every week — maintenance emergencies that come in after 6pm, lease-renewal questions that get buried in the inbox, vendor coordination that nobody owns. Three places where a tightly-scoped AI build pays back inside a quarter.

Stetson sits at the kind of review density (350+ at 4.5★) that signals a real operating discipline behind the door. The point of this page isn't a generic AI pitch. It's three concrete builds we'd ship for you, each one already half-working below — click into any of them.

350+ Google reviews · 4.5★ · indicates real operating cadence, not a vendor reselling a chain product
NYC market — emergency-response SLAs are competitive moat in your bracket
Multi-property, single owner-operator → exactly the size where AI compounds before headcount does

3 builds we'd ship for Stetson Property Management

Each piece earns its keep on day one.

Build 01

After-hours maintenance receptionist

A voice receptionist that picks up every call between 6pm and 8am, distinguishes a no-heat emergency from a 'when does the gym open' question, and dispatches the right person — your on-call super for emergencies, an SMS auto-reply for routine, your office in the morning for anything else.

Zero missed emergency calls — every tenant gets a human-quality response in under 10 seconds
Cuts your on-call super's pager load by ~70% (only true emergencies wake them up)
Logs every call to a dashboard so you can see patterns by property, by time, by issue type
Sandboxed today; live within 2 weeks with your real call routing rules

Sandbox · Voice receptionistStetson Property Management

AgentThank you for calling Stetson Property Management, this is the after-hours line — how can I help?

CallerHi, the heat is out in unit 4B and it's freezing in here.

AgentI'm sorry to hear that. Let me get someone dispatched. Can I get your name and unit number to confirm?

CallerYeah, Jamie Rivera, unit 4B at 220 East 9th.

AgentGot it Jamie. I'm logging this as a no-heat emergency and paging the on-call super now. You'll get a text in under five minutes with their ETA.

Scripted preview · live Vapi assistant ships with the build · After-hours maintenance receptionist

Build 02

Tenant intake → vendor dispatch

Tenant submits a maintenance request — by phone, by form, by email reply, it doesn't matter. The build resolves their identity from your rent-roll, classifies the issue, picks a vendor from your preferred list based on building + issue type, and dispatches with one click. Or zero, if you trust it.

Cuts the 'who-is-this-tenant-which-building' lookup loop to zero
Routes to your actual preferred vendors — not whoever has the loudest Yelp page
Reads work-order receipts back into your books so reconciliation isn't manual
Plays nicely with whatever PMS you're on (Buildium, AppFolio, Yardi, custom Sheets — all fine)

Sandbox · Intake assistantStetson Property Management

Issue typePlumbing — slow drain (kitchen)

Building / unit220 East 9th · 4B

Tenant on fileJamie Rivera (verified)

UrgencyStandard · slot before Friday

Vendor pickAuto-routed → Madison Plumbing (preferred)

Scripted preview · live form ships with the build · Tenant intake → vendor dispatch

Build 03

Inbox triage for the operations queue

Your shared inbox sees 100+ messages a week — half routine, half urgent, all in the same pile. This build reads incoming mail, classifies each thread, drafts a response when it can, and routes the rest to the right human queue with context attached. Nothing leaves your tenant inbox without you seeing it.

Front-loads tenant context (lease end date, unit history, last 3 tickets) into every reply draft
Catches the lease-renewal asks that currently slip past day 7 and become churn
Auto-handles the genuinely-routine (key fobs, parking, hours) without a human ever touching it
Every action is one click to approve — never sends without your sign-off until you turn that off

Sandbox · Inbox triageStetson Property Management

Heat is out

Jamie R. (Unit 4B)

Emergency

→ On-call super

Renewal questions

Pat Lin (Unit 12A)

Lease

→ Leasing team

Trash room key fob

Sam Cohen (Unit 2C)

Front-desk

→ Auto-reply sent

Certificate request

Insurance carrier

Compliance

→ Operations

Scripted preview · live triage ships with the build · Inbox triage for the operations queue

Next step

Worth a 15-minute walkthrough?

If two of the three builds above feel like they fit how Stetson runs, we'd want to scope them properly. The walkthrough is just a conversation — we share our screen, you tell us what's wrong with our assumptions, we leave with a real proposal or we don't. No deck, no pricing on this page yet — we'd rather price after seeing your stack.

Book a 15-min walkthrough →

Or just reply to the email. Either works. — Roux Agency · for Stetson Property Management